Frequently Asked Questions
Everything you need to know about your Pro sports gear and orders.
How do I know which size of sports gear to choose?
We provide a comprehensive size guide on every product page. If you are between sizes for compression wear or footwear, we recommend sizing up for comfort or sizing down for a tighter, athletic fit.
What is your return policy for worn athletic equipment?
We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, sports undergarments and mouthguards cannot be returned once the packaging is opened.
How long does shipping take for Pro orders?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping for athletes who need their gear before a big game or event.
Do you offer team discounts for bulk orders?
Yes, Pro offers specialized pricing for schools, clubs, and professional teams. Please contact our sales team via the 'Team Orders' page for a custom quote.
Are your products covered by a warranty?
All Pro hardware and equipment come with a 1-year manufacturer warranty against defects. This does not cover standard wear and tear from regular competitive play.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.